Remote Login Instructions - Professional Software Solution

Professional Software - Remote Login Instructions

In many cases it is much easier to assist you via a temporary remote login to your computer;
and walk you through various installation and operation steps while we talk on the phone.
Available free remote desktop software: ● TeamViewer and ● GoogleRemote and ● SkypeRemote and ● Join.me

REMOTE CONNECTION via TeamViewer

1.	First you download the TeamViewer Package(Windows) or Mac and start the setup Cached: Ver14 Win 2019 (Ver12_Win) (Ver12_Mac) (Ver10_Windows_8.5MB) Reset
2.	Select basic options: a) Basic Installation b) Personal c) Click on "Accept" button Then click on the "Accept" button
3.	When the installation is finished - the TeamViewer Window appears. Send us your Teamviewer ID (example: 755 706 071) and the current Password (example: y915ka or 6612): The password changes on each new Teamviewer login, but the Teamviewer ID is stable.
4.	When the session is completed you can close the TeamViewer from the main menu:

REMOTE CONNECTION via Google "Chrome Remote Desktop"

1.	Open/Download Chrome Browser and go to Settings: chrome://settings/ This Video shows you the steps:
2.	Sign in to your Google/Gmail Login
3.	Download the "Chrome Remote desktop App" from here: Windows Once installed - the new "Chrome Remote Desktop" will appear as a new App Icon in the list of Apps: chrome://apps
4.	Double Click on the new "Chrome Remote Desktop" and click on the Share Button: Accept Terms, download and install the new Software (only once needed) and click on OK to continue....
5.	Email the unique Access Code to me (pss@pobox.com) (each connection generates its own new code)

REMOTE CONNECTION via Skype

	Sample Video
1.	Install free Skype (unless you have already Skype) from: https://www.skype.com/en/get-skype/
2.	Sign in - or create a Skype Login and call me at: skype:pss_el?call
3.	Once Skype is connected - tap or click the plus icon in the call bar, then choose Share screen: https://support.skype.com/en/faq/fa10022/how-do-i-share-my-screen-in-skype

REMOTE CONNECTION via Join.me

1.	Download join.me.exe(15.3MB) and follow the setup steps
2.	When the JoinMe setup is completed - you will see a new Control Panel on the top of the screen - showing your screen ID: Send us your screen ID (in this example: 119-987-486) so we can start the remote session
3.	Once we connect - we will request to also use your mouse - allow the mouse remote control:
4.	You can pause the remote session - click on the screen icon on the left -OR- close the remote session - click on the "X" close button on the top right.

REMOTE CONNECTION via Mikogo

	Skype Prev: skype-7-15-333-multi-mac.dmg
1.	Download and start the Mikogo setup (mikogo-starter.exe) or download from Mikogo
1.	Create a free Account at: https://www.mikogo.com/register/? when the registration is complete - click on the download button:
2.	When the install is complete - the Mikogo window appears - enter your new User Name (Email) and password:
3.	Click on top left Power Icon and click on "Start Session":
4.	Send us your 9 digit session ID - so we can connect:

Send comments and questions to: pss@pobox.com

LapJM